Remote Information technology Jobs • Project Management

Perform thorough research and analysis of existing software to fully understand current performance with that of desired and expected performance. Clearly identify any gaps that may exist between current and future systems. Manage implementation projects through full lifecycle. Build project plans, identifying issues and risks, while recommending possible issue and risk mitigation strategies.

Manage the design, implementation, and support of Shure’s Salesforce-based Customer Success Platform. Collaborate with internal business partners in Sales, Service, and Marketing to deliver impactful solutions. Lead a team of Business Analysts and drive user adoption of technology projects. This role is ideally hybrid, based at our Niles, IL headquarters, but we are open to remote candidates.

This high impact position will play a critical role with global innovation and expansion of IT platforms and services. The Business Analyst helps implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators, and partners. They will work with various groups to enhance Melaleuca's digital effectiveness and overall user experience.

Reporting to the Client Technical Manager, the Tier 2 Client Technical Representative will manage complex issues escalated from internal teams related to the Patient Access Curator suite of products. You will troubleshoot issues related to the Patient Access Curator platform; manage a large caseload of issues escalated from Customer Support, and Relationship Management in Salesforce; and determine the severity and scope of issues.

As the People Technologies (HRIS) & Digital Experience Manager, you'll oversee the strategic implementation of HR technologies (HRIS) and deploy digital solutions to streamline processes and improve communication. This role requires UI/UX technical expertise, Design Thinking, project management skills, and a deep understanding of people processes, platforms, and apps; you'll be our innovation champion.

The Informatics Applications Analyst, Inpatient, serves as the technical and clinical Health Informatics subject matter expert for the clinical applications, supporting Children's Mercy's mission and strategic priorities. They manage projects, maintain assigned clinical applications, and act as a liaison to care teams, enhancing patient care through clinical technologies and impacting patient safety and care quality.

This internship is an excellent opportunity for someone looking to gain hands-on experience in IT governance, project management, and software lifecycle oversight within a dynamic and fast-paced environment. The intern will assist in planning, tracking, and reporting on IT project progress, support the intake and prioritization process of IT requests, and assist with data entry tied to the software procurement workflow.

As a Lead Engineer, you will be an integral member of the Business Systems team within Servicing! You will collaborate with Engineering, Product, Operations and key stakeholders to craft and deliver technical solutions to business problems and transform the way Service Agents thrive. You will lead high-impact projects from inception to completion, ensuring alignment with strategic goals and measurable results.

Orion Global Solutions is seeking an experienced Salesforce Solution Architect to join our dynamic team, being responsible for designing and implementing scalable, high-performance Salesforce solutions that align with our client's business objectives. As a Salesforce Solution Architect, you will collaborate with cross-functional teams, understand business requirements, and translate them into effective and efficient Salesforce solutions.

The Director of Service Delivery oversees IT service delivery across the organization, including the ServiceNow platform's performance and improvement, ensuring timely issue resolution and aligning IT services with business needs. Responsibilities encompass incident, request, change, and asset management along with leading cross-functional teams and enhancing service efficiency.